Delivery

1-Delivery timings quoted at the time of placing the order are approximate and may vary based on factors such as traffic and weather condition. The food item you ordered for will be delivered to the address designated by you at the time of placing the order.

2- All orders are delivered by mealmate own delivery network or any other reputed delivery services that we may choose to use from time to time. If the goods are not delivered within the estimated delivery time quoted by us, please contact us by telephone no.(+91)8840693933 or by email- infomealmate@gmail.com and we do our best to ensure that you receive your order is delivered as quickly as possible.

3-If you fail to accept your food when it is out for delivery or if we are unable to deliver at the stated time due to your failure to provide appropriate instruction, or authorizations, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass on to you.

4- You must ensure that at the time of delivery, your order adequate arrangements, including access where necessary, are in place for the timely delivery of your order.

5- Mealmate will try our best to deliver the product to you at the place of delivery as requested by you in your order within the time confirmed. We will inform you if we are unable to meet the estimated delivery time.

6- Mealmate shall not be liable to you for any losses, liabilities, cost, damages charges or expanses arising out of late delivery.

7-Please note that it might not be possible for us to deliver the same locations. If this is the case , we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation.

8- In case of the unlikely event of a failed delivery due to reasons beyond the control of the customer, mealmate will refund the full amount of the customer within will be 15-20 working days via the same source by which the payment was made.